Aufgaben

You will excel and enjoy this position if you are ready to actively handle the following missions:

Customer satisfaction & feedback 

• Staff productivity & engagement 
• Stock availability & replenishment efficiency 
• Compliance with operational routines 
• Turnover vs. targets 
• Development of the category 
• Control of retail key figures such as MS, IPT, AVB, CR, number of services 
• Inventory on schedule 
• Sickness quote & employee turnover

Services 

• Short services in all departments  
• Support for beauty classes 

Operations  

• Ensuring product presentation in accordance with visual merchandising specifications  
• Assortment and merchandise maintenance  
• Ensuring that the sales floor is fully stocked and preparing products for sale  
• Cleaning the furniture and products on the sales floor  
• Warehousing & stocking of goods in the warehouse and on the sales floor 
• Support with the conversion/construction of merchandising updates 
• Carrying out inventories 
• Operating cash register 
• Additional tasks related to the daily business

KPIs

• Conversion Rate 
• Items per basket 
• Average basket 
• Customer feedback/satisfaction 
• Number of services

Profil

Do not hesitate to apply if you have…

Personal Skills

• Communicative, reliable, organized 

• Team spirit  

• Open, motivating and friendly manner 

Experience & Technical Skills

• Comparable experience or interest in the beauty, cosmetics, retail, fashion or gastronomy sector 

• First experience in retail and in advising and dealing with customers 

• Excellent communication skills with customers 

• Good knowledge of the beauty industry & trends 

• Fluent in English or German

Being LVMH  

• Acts people oriented 
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset 

Benefits

Here, you will find: 

• Benefits that empower. from staff discounts to fitness partnerships, supporting your lifestyle both inside and outside of work. 
• Growth that empowers. Through a culture of continuous learning, supported by dedicated trainings and further education opportunities, that help you grow personally, advance professionally and stay ahead in your field.
• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit.
• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead.
• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference.

Join us and belong to something beautiful.  

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.