Aufgaben

You will excel and enjoy this position if you are ready to actively handle the following missions:

People 

• Creating the daily staff planning and coordinating employees on the sales floor (zoning) 
• Managing employee sickness in absence of manager 
• Induction of new employees 
• Implementation of floor management
• Acting as a role model in the Sephora Attitude and passing on the Sephora DNA 

Commercial Performance  

• Support in achieving monthly and annual sales targets including year-on-year sales growth
• Ensuring excellent customer service and alignment of the team with the customer
• Carrying out the morning briefing and shift handovers 
• Ensure that we regularly surprise our customers, e.g. by organizing beauty classes in different areas, animating the hub and creating weekend looks  
• Updating the visual merchandising and implementing updates and animations
• Ensuring order and cleanliness on the sales floor  
•  

Operations  

• Carrying out inventories to ensure optimum availability of good
• Complete merchandise management, from receiving to proper storage, booking out, returns and tester management
• Preparing for the opening and closing of the corne
• Reporting and tracking of maintenance and merchandise issues
• Deputizing for the Corner Manager in case of absence
• Additional tasks related to the daily business

KPIs

• Customer satisfaction & feedback 
• Stock availability & replenishment efficiency 
• Compliance with operational routines 
• Awareness of retail key figures such as MS, IPT, AVB, number of services, shrinkage 
• Inventory on schedule 

Profil

Do not hesitate to apply if you have…

Personal Skills

• Customer-focused and business-driven mindset 
• Reliable, hands-on, and solution-oriented
• Excellent communication and delegation abilities 
• Positive attitude and ability to inspire others 
• Structured work ethic 
• Interested in team management 

Experience & Technical Skills

• At least 2-3 years' experience in retail, preferably in the beauty sector  
• Enjoy dealing with customers and developing employees 
• Analytical and commercial working methods 
• Strong hands-on mentality and presence on the sales floor 
• Basic knowledge of SAP and Excel is an advantage 
• Good knowledge in English or native language of the country

Being LVMH  

• Acts people oriented
• Shows creativity and drives innovation
• Strives for excellence
• Entrepreneurial spirit & mindset

Benefits

Here, you will find: 

• Community, in which authenticity is embraced, and the strength of our differences fuels our collective spirit 

• Culture of empowerment, learning & growth, that offers you the tools, space and opportunity to learn, innovate and lead 

• Work that brings fulfillment. From delighting clients every day, to inspiring our industry at large, every action makes a difference 

Join us and belong to something beautiful.  

At Sephora, we celebrate diversity and are committed to creating and fostering an inclusive environment for everyone.